Our awareness concept

Guidelines

All visitors contribute to maintaining this attitude. Therefore, the following guidelines apply:

• Any form of (sexualised) violence, discrimination and transgression of boundaries isstrictly rejected! People who do not adhere to these guidelines will be excluded from the event.
• Each person sets their own boundaries. Please respect them! The basic rule is: No always means no! And even more important: only yes means yes!
• Each person decides for themselves when an assault begins and how to proceed after such an incident. Please accept this perception and do not question it. Solidarity comes first!
• We do not accept the appropriation and instrumentalisation of cultural, religious and political symbols. Please show understanding, recognition and respect for the original value of cultures and the power relations that exist between cultures.

As soon as everyone treats each other respectfully, attentively and in solidarity, all visitors can enjoy the event together. Please look out for each other and support each other as soon as you realise that one person is feeling uncomfortable.

Support

If an incident occurs at one of our events, it is important to us that you have someone you can contact immediately. Here you can find the support options we have available for you.

Luisa is here!

We are taking part in the "Luisa is here" campaign. If there is an incident of border crossing at one of our events, you can draw attention to yourself at any time by asking "Is Luisa here?" without being noticed. Our team will then take care of you immediately so that you can get out of the situation. At the same time, you can also contact our awareness team directly

Safe space

A "safe space" is available for you, where you can decide how to proceed after an incident, away from the other visitors. We will support you for as long as you wish and our awareness team is prepared to keep you safe and take the next steps with you.

Awareness team

In order to offer you the best possible support, our awareness team will be permanently on duty for you during the events. You can recognise us by our purple waistcoats with the words "Awareness Team" on them. We are trained for special situations and will be happy to help you. It is always important to us that we only pay attention to your needs in the situation and only make decisions together with you.

Accessibility

We want everyone to feel comfortable with us and be able to enjoy the event according to their own needs. That is why we attach great importance to making our venues as accessible as possible. We make sure that people with disabilities have short and uncomplicated routes to their seats. If a person requires assistance, the team members are always available to help.
Aids of any kind (e.g. assistance dogs) are permitted at our events.

Visibility

We stand up for our position and make it known. We use both analogue and digital channels to do this. At our events, posters with our awareness guidelines and the "Luisa is here" concept are displayed at the entrance. We also publish our principles on social media before the event.

We want visitors to be as well informed as possible about the support options and assistance available. That is why we are labelling both the locations and the people who contribute to safety and support.